Why Black People Had a Complex Relationship With Fidel Castro

When Fidel Castro died on Nov. 25, 2016, Cuban exiles in the United States celebrated the demise of a man they called an evil dictator. Castro committed a series of human rights abuses, they said, silencing political dissidents by imprisoning or killing them. U.S. Sen. Marco Rubio  (R-Florida) summed up the feelings of many Cuban Americans about Castro in a statement he released after  the ruler’s passing. â€Å"Sadly, Fidel Castro’s death does not mean freedom for the Cuban people or justice for the democratic activists, religious leaders, and political opponents he and his brother have jailed and persecuted,† Rubio said. â€Å"The dictator has died, but the dictatorship has not. And one thing is clear, history will not absolve Fidel Castro; it will remember him as an evil, murderous dictator who inflicted misery and suffering on his own people.† In contrast, blacks throughout the African Diaspora viewed Castro through a more complicated lens. He may have been a brutal dictator but he was also an ally to Africa, an anti-imperialist who eluded assassination attempts by the U.S. government and a champion of education and healthcare. Castro supported the efforts of African nations to liberate themselves from colonial rule, opposed apartheid and granted exile to a prominent African American radical. But along with  these deeds, Castro faced criticism from blacks during the years before  his death because of racism’s persistence in Cuba. An Ally to Africa Castro proved himself to be a friend to Africa as various countries there fought for independence during the 1960s and ’70s. After Castro’s death, Bill Fletcher, Black Radical Congress founder, discussed the unique  relationship between the Cuban Revolution in 1959 and Africa on the Democracy Now! radio program. â€Å"The Cubans were very supportive of the Algerian struggle against the French, which succeeded in 1962,† Fletcher said. â€Å"They went on to support the various anti-colonial movements in Africa, including in particular  the anti-Portuguese movements in Guinea-Bissau, Angola, and Mozambique. And they were unquestioning in their support for the anti-apartheid struggle in South Africa.† Cuba’s support to Angola as the West African nation fought for independence from Portugal in 1975 set into motion apartheid’s end. Both the Central Intelligence Agency and the apartheid government of South Africa tried to thwart the revolution, and Russia objected to Cuba intervening in the conflict. That didnt deter Cuba from getting involved, however. The 2001 documentary Fidel: The Untold Story chronicles how Castro sent 36,000 troops to keep South African forces from attacking Angola’s capital city and more than 300,000 Cubans aided in Angola’s independence struggle — 2,000 of whom were killed during the conflict. In 1988, Castro sent in even more troops, which helped to overcome the South African army and, thus, advance the mission of black South Africans. But Castro didn’t stop there. In 1990, Cuba also played a role in helping Namibia win independence from South Africa, another blow to the apartheid government. After Nelson Mandela was freed from prison in 1990, he repeatedly thanked Castro.   â€Å"He was a hero in Africa, Latin America, and North America for those who needed freedom from oligarchic and autocratic oppression,† the Rev. Jesse Jackson said of Castro in a statement about the Cuban leader’s death. â€Å"While Castro, unfortunately, denied many political freedoms, he at the same time did establish many economic freedoms — education and health care. He changed the world. While we may not agree with all of Castro’s actions, we can accept his lesson that where there is oppression there must be resistance.† Black Americans like Jackson  have long expressed admiration for Castro, who famously met with Malcolm X in Harlem in 1960 and sought out meetings with other black leaders. Mandela and Castro South Africa’s Nelson Mandela publicly praised Castro for his support of the anti-apartheid struggle. The military support Castro sent to Angola helped to destabilize the apartheid regime and pave the way for new leadership. While Castro stood on the right side of history, as far as apartheid was concerned, the U.S. government is said to have been involved in Mandela’s 1962 arrest and even characterized him as a terrorist. Moreover, President  Ronald Reagan vetoed the Anti-Apartheid Act. When Mandela was released from prison after serving 27 years for his political activism, he described Castro as an â€Å"inspiration to all freedom-loving people.† He applauded Cuba for remaining independent in spite of fierce opposition from imperialist nations such as the United States. He said that South Africa also wished â€Å"to control our own destiny† and publicly asked Castro to visit. â€Å"I haven’t visited my South African homeland yet,† Castro said. â€Å"I want it, I love it as a homeland. I love it as a homeland as I love you and the South African people.† The Cuban leader finally traveled to South Africa in 1994 to watch Mandela become its first black president. Mandela faced criticism for supporting Castro but kept his promise not to ignore his allies in the fight against apartheid. Why Black Americans Admire Castro African Americans have long felt a kinship to the people of Cuba  given the island nation’s considerable black population. As Sam Riddle, political director of Michigan’s National Action Network told the Associated Press, â€Å"It was Fidel who fought for the human rights for black Cubans. Many Cubans are as black as any black who worked in the fields of Mississippi or lived in Harlem. He believed in medical care and education for his people.† Castro ended segregation after the Cuban Revolution and gave asylum to Assata Shakur (nee Joanne Chesimard), a black radical who fled there after a 1977 conviction for killing a state trooper in New Jersey. Shakur has denied wrongdoing. But Riddle’s portrayal of Castro as a race relations hero may be somewhat romanticized given that black Cubans are overwhelmingly poor, underrepresented in positions of power and locked out of jobs in the country’s burgeoning tourism industry, where lighter skin appears to be a prerequisite to entry. In 2010, 60 prominent African Americans, including Cornel West and filmmaker Melvin Van Peebles, issued a letter attacking Cubas human rights record, especially as it related to black political dissidents. They expressed concern that the Cuban government had â€Å"increased violations of civil and human rights for those black activists in Cuba who dare raise their voices against the islands racial system.† The letter also called for the release from prison of black activist and physician Darsi Ferrer. Castro’s revolution may have promised equality for blacks, but he was ultimately unwilling to engage those who pointed out that racism remained. The Cuban government responded to the concerns of the African American group by simply denouncing their statement.

Malcolm X, A Civil Right Activist And Powerful Black Leader

In the influential and provoking essay â€Å"Learning to Read† (1965), Malcolm X, a civil right activist and powerful black leader, narrates his story on how books transformed his life forever into the realm of human rights. Incorporating sequential narrative and social analysis, he explains his methodology in attaining literacy and how this process influences him to espouse black separatism and resent white people, while providing historical fact and jarring criticism in his arguments. Using first-person narrative, Malcom advances through the story by pointing each progression in detail, while using provocative diction in order to evoke emotional response without forsaking essential argumentation in his writing. Malcolm conveys his writing to an ostensibly general audience, although he purposely focuses more on white people in order to unleash his anger and criticism. Malcolm begins his auto-biography in his frustration of â€Å"not being able to express† his thought and even calls himself â€Å"[dysfunctional]† (Malcolm 2) to demonstrate his initial helpless condition. To make it worse, as if to appeal to the reader’s pathos, he was situated inside a prison. In his helplessness, he reveals his innocent motivation of how he starts to attain literacy; by mere jealousy to another people. He describes his own effort in an exciting tone, exhausting every inch of the dictionary by copying it. He describes his dictionary as a â€Å"miniature encyclopedia† which allows him to understand the book’sShow MoreRelatedThe Significance of the Role of Malcolm X on African American Activists1634 Words   |  7 PagesTo what extent was the role of Malcolm X significant in the rise of radical African American activism (1965-1968)? A. Plan of the Investigation To what extent was the role of Malcolm X significant in the rise of radical African American activism (1965-1968)? This investigation will assess the significance of Malcolm X’s significance in giving rise to African American activism. Malcolm X’s motives, involvement in the civil rights movement and his leadership will all be discussed in order toRead MoreMalcolm X Draft 21700 Words   |  7 PagesSocial Impacts of Malcolm X The Black Civil Rights Movement of the 20th century pushed for and achieved different levels equality through its many prominent activists. Prior to the movement, millions of Black Americans faced brutal abuse and segregation with little to no government action taking place against such wrongdoings. The movement included passionate advocates for black equality such as Rosa Parks, Dr. Martin Luther King Jr. and Malcolm X. These civil and human rights activists inspired millionsRead MoreUtilization Of The Situational Approach1249 Words   |  5 Pageskinds of leadership†. (Northouse 93) Permanently altering White perceptions enough to allow African Americans the rights necessary to be equal to them was no easy task. His followers needed to be given the confidence necessary to stand up for their rights at all times and against anyone oppressing them. Operating in a coaching style, he instructed his followers to fight for their rights by any means necessary when met with violenc e first and detailed the amount of force needed to change society atRead MoreComparing Martin Luther King And Malcolm X917 Words   |  4 PagesGraichen - HST 325 - 06/17/2017 Q3: Compare and contrast Martin Luther King and Malcolm X. Martin Luther King and Malcolm X were both civil rights leaders during the 1960s, but had different ideologies on how civil rights should be won. Both men were also deeply religious, but followed different religions and paths. The Great Depression never ended for African Americans; while others enjoyed an economic recovery, Black unemployment rose. Martin Luther King says that economic inequality in AmericaRead MoreEssay on Waiting Til the Midnight Hour1733 Words   |  7 Pagesinterested in Black or African American history, particularly the civil rights movement that took place during the 1950’s and 1960’s. I am a self-professed scholar of African American history and I found an amazing amount of information that I was not aware of. Like most who claim to be Black History experts, I was aware of the roles of Martin Luther King, Malcolm X, Rosa Parks, W.E.B. Du Bois and Marcus Garvey. However, I was not aware of the impact that so many lesser known figures had in the civil rightsRead MoreMartin Luther King And Malcolm X Essay882 Words   |  4 PagesMartin Luther King Jr. and Malcolm X were two freedom fighters who shared the same goal, which was freedom, justice and equality, but diffe red in their methods. Martin Luther King, Jr. meeting Malcolm X in the U.S. Capitol, 1964., 2017 Radical reform made sense to King while rejection and revolutionary rage made more sense to to Malcolm X (Waldschmidt-Nelson and Waldschmidt-Nelson, 2012). Dr. King was a Baptist minister who believed in the equality of all people beforeRead MoreWho knew the two most powerful African Americans that influence countless of people in history and700 Words   |  3 PagesWho knew the two most powerful African Americans that influence countless of people in history and wrote their one of many most inspirational work while locked up in jail? Martin Luther King Jr. was incarcerated because the city officials issued a court injunction to prohibit the civil rights marches in Birmingham. Whereas, Malcolm x was arrested for burglary while trying to pick up a stolen watch he had left for repairs at a jewelry shop. The fight for civil right was taken in the 1960s, whereRead MoreA Closer Look at Malcolm Xs Tactics Essay994 Words   |  4 Pages Malcolm X was a civil right activist in the 1960. Ma lcolm X’s public speech, â€Å"The Ballot or the Bullet,† was a famous speech that motivated black communities to push for their civil right. Malcolm X was a radical and an advocate of violence. The purpose of Malcolm X speech was to convince his audience and the black community to come together as one and fight for their civil rights in America. He also convinces his audience to be more aware of how the government is treating them. Malcolm X uses ethosRead MoreThe Civil Rights Movement712 Words   |  3 PagesCivil rights movement The African Americans managed to solve their conflict and resolution through acts of non-violence and struggle. Even though the actions taken by Malcolm X were of good intentions, they ended up causing a ripple between African Americans. On the other hand Martin Luther King Jr. identified that if people were going to respond to hatred with more hatred then there will be little chances for change and substance which was never understood by Malcolm. He was, of course, powerfulRead MoreEssay On The Ballot Or The Bullet By Malcolm X750 Words   |  3 PagesU.S. History from 1877 14 November 2017 The Leaders and their Influences on the Civil Rights Movement Dr. Martin Luther King and Malcolm X are notable activists during the civil rights movement in America. They were leaders highly credited by the public. They carried similar, and different views on how to take on oppression in America. â€Å"Nonviolence: The Only Road to Freedom† (1966) by Martin Luther King and â€Å"The Ballot or the Bullet† (1964) by Malcolm X had points were they agreed with one another

Amy Foster by Joseph Conrad and The Mythology of Love by Joseph Campbell Essay Example For Students

Amy Foster by Joseph Conrad and The Mythology of Love by Joseph Campbell Essay In Amy Foster, Joseph Conrad has written a great story that shows the different types of love felt between Amy and Yanko as described by Joseph Campbell in his essay on The Mythology of Love. The relationship of Yanko and Amy is dynamic and changes as the story progresses. At first, Amy feels compassion for Yanko; she does not see the differences between him and the English people as the others of Brenzett do. However, later in the story, compassion turns to passion. Amys son is then born; distinctions appear and she is either no longer able to love Yanko or she loves Yanko to such an extent that she finds she is incapable of joining Yanko on an earthly plane as Joseph Campbell describes page 159. Whatever the reasons may be, Amy refuses to aid Yanko in his time of need, resulting in Yankos death. There is a great change of heart from Amys first compassion for Yanko to her nonchalance of his death. However, the results may have only been a product of the different levels of love felt by Amy for Yanko. We will write a custom essay on Amy Foster by Joseph Conrad and The Mythology of Love by Joseph Campbell specifically for you for only $16.38 $13.9/page Order now The general population of Brenzett treats Yanko an escaped lunatic when he is first spotted in the seaside town. He is whipped, stoned and beaten by many of the residents. In addition, he was captured and caged like a wild animal. He is described as a drunk, tramp, and creature. He is very different from the usual Englishman and is treated as such. He is segregated and is forced to work for Mr. Swaffer. However, one person sees through the differences. Amy, perhaps because of her stupidity or an ability to feel for Yanko, does not see a wild foreigner that screams at night and dances strangely. She saw only the similarities, the oneness of two human beings, and not the separateness. This is the basis of compassion, as Campbell shows. Thus, Amy is able to be selfless, boundless, without ego. This compassion shown for Yanko expresses the affection felt by Amy for the foreigner and is received by him as love. The love is returned by Yanko in his actions, when he buys Amy a green ribbon and eventually proposes marriage. This is one of the levels of love described by Joseph Campbell, compassion. It transcends differences and differences. The nature of the relationship changes after the two marry. It degrades from a higher, spiritual order of love to an animal passion. It is no longer a oneness for which Amy loves Yanko. Rather, it is the sex drive, the physical want of a male for a female and vice versa. This type of relationship, as Campbell states, still transcends differences and even loyalties. Conrad writes, Her infatuation endured. People saw her going out to meet him in the evening. She stared with unblinking, fascinated eyes up the road where he was expected to appear This clearly shows that Amy no longer feels compassion; instead, she feels passion for Yanko. Socially, it is more powerful to feel passion rather than compassion. However, Campbell asserts that compassion reveals a deeper understanding of oneness and connection rather than a lower form of love such as passion, the mere sexual longing for a member of the opposite sex. Therefore, what may seem to be a development of greater love for one another may in essence be the degradation of true love. Soon after, the passion evolves yet again. There is some ambiguity to what type of love it has been transformed into; there are two possibilities because of which Amy refuses to help Yanko. It could be that Amys love for Yanko has developed into the third love described by Joseph Campbell, a love for one specific person. For let us note well and here is the high point of Manns thinking on the subject: what is lovable about any human being is precisely his imperfections, says Campbell page 167. Amy begins to love Yanko for the individual that he is, not the person that is connected to her or the member of the opposite sex. .u73d83a91f873dffa52a58dde0f8b211a , .u73d83a91f873dffa52a58dde0f8b211a .postImageUrl , .u73d83a91f873dffa52a58dde0f8b211a .centered-text-area { min-height: 80px; position: relative; } .u73d83a91f873dffa52a58dde0f8b211a , .u73d83a91f873dffa52a58dde0f8b211a:hover , .u73d83a91f873dffa52a58dde0f8b211a:visited , .u73d83a91f873dffa52a58dde0f8b211a:active { border:0!important; } .u73d83a91f873dffa52a58dde0f8b211a .clearfix:after { content: ""; display: table; clear: both; } .u73d83a91f873dffa52a58dde0f8b211a { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u73d83a91f873dffa52a58dde0f8b211a:active , .u73d83a91f873dffa52a58dde0f8b211a:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u73d83a91f873dffa52a58dde0f8b211a .centered-text-area { width: 100%; position: relative ; } .u73d83a91f873dffa52a58dde0f8b211a .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u73d83a91f873dffa52a58dde0f8b211a .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u73d83a91f873dffa52a58dde0f8b211a .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u73d83a91f873dffa52a58dde0f8b211a:hover .ctaButton { background-color: #34495E!important; } .u73d83a91f873dffa52a58dde0f8b211a .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u73d83a91f873dffa52a58dde0f8b211a .u73d83a91f873dffa52a58dde0f8b211a-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u73d83a91f873dffa52a58dde0f8b211a:after { content: ""; display: block; clear: both; } READ: Visual Art In Greek Mythology EssayAmy sees how he sings to their new son in a strange language, he teaches the boy how to pray; she sees his differences, and realizes that she could never really be one with him on this earth. Could this be why Amy allows Yanko to die? Perhaps she loves him so much she finds the only way to be one with him is to allow him to die. Perhaps the agony of love is too much for her to bear and thus she ends the pain. There also lies a faint possibility that Amy recognizes the difference between Yanko and the common man and that she loses the most important aspect of love, similarity. Without the compassion or passion, she is unable to love or care for Yanko, even in his time of need. Therefore, when Yanko calls for her help, she looks at him as if he is an alien and does not aid him, while she has lost all love for him. It is unclear to the reader whether it is great love that Amy experiences so great, she cannot bear the pain or it is an inability to love Yanko anymore that causes her stay motionless as Yanko calls for her help as he dies in front of her. The story of Amy Foster presents an incredible mystery about the love between a dull woman and a foreign man. Even with the aid of an extremely helpful analysis of love by Joseph Campbell, it remains unclear why Amy acts the way she does as Yanko lies on his deathbed. Does Amy feel an immense love for Yanko or does she fail to love him at all? Whatever the reason may be, it is clear that she expresses throughout the story many of the differing types of love along with their implications discussed in Campbells essay, The Mythology of Love.

Resource

Resource-based view (RBV) and positioning are the most popular approaches to strategy formation (Hooley et al, 2000). Their differences and peculiarities create a considerable ground to promote competitions and competitive advantages between organizations.Advertising We will write a custom critical writing sample on Resource-based view and positioning approach specifically for you for only $16.05 $11/page Learn More The adoption of these models influences the organizational structure of the company, so it becomes important to discuss why different organizations like Coca-Cola or Apple give preferences to one of these methods. Overall, it is possible to argue that RBV and positioning are not mutually exclusive; they can be adopted simultaneously. Resource-based view of the strategy is grounded on the idea that competitive advantage can be acquired through the best utilization of the company`s assets or resources. The term resource is generic and can inclu de such components as in-house of knowledge of technology, skilled workforce, brand name, and unique technological processes (Wernerfelt, 1984, p 172; Mosakowski, 1998). Such tactics has already proved its reliability, especially in automobile industry. Toyota and other Japanese corporations view RBV as the key principle for each business process. It should be noted that resource-based view of the strategy comprises such models as TQM and Six Sigma for improving the performance. Michael Porter maintains the firm can obtain long-term supremacy over its rivals by positioning itself as unique or distinguishable from other firms operating in the given market (Porter, 1996, p 61). This goal is attained by serving few needs of many customers as it is done by the producers of auto lubricants; by addressing the broad demands of a very limited audience, usually well-to-do clients; and by serving broad needs of a wide audience[1] (Porter, 1996, p 62). RBV and positioning are quite compatible with one another. They are successfully applied by various companies like Hewlett-Packard and Microsoft. Resource-based view is beneficial to that extent that it enables to minimize the operational costs, establish the most optimal workplace standards, and improve time-efficiency (Barney, 1991). One of the key points of this theory is a proper identification of key resources and effectiveness of the chosen resources. For example, Microsoft’s important key resources are process guidance and threat modeling tool. Process guidance is a part that promotes secure and worthwhile computing system, and threat-modeling tool makes the work of soft developers safer and allows to identify threats earlier than they may appear.Advertising Looking for critical writing on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More These sources are represented by each part of the team individually, and this very step promotes the creation of competitive parties and advantages. The combination, offered by Microsoft employers, remains to be the key that establishes ongoing competitive example and develops average performance within the sphere of the chosen industry. Those companies, which attach importance to positioning, usually pay special attention to the so-called value chain. Their main objective is to prove that their product or products are unique in terms of their functionality, reliability, design, and so forth (Hooley et al, 1998; Barry 2000). They normally adopt the so-called value-based pricing, which usually exceeds the cost of production. One of the examples is Coca-Cola and constant competitions in soft drink industry. The choice of Coca-Cola for environmental condition for positioning is obvious. This company always struggles for recognition among its customers and talking leading positions among the organizations of the same sphere. Fear of retaliation and the issues of loyalty become the main points to c onsider. During a long period of time, Coca-Cola tried to achieved the best results and attract the attention of many people. Now, this work is noticeable because such environmental conditions and such forces like the threat to face this competitor make this company recognizable among the others. The 5 Forces Porter’s Model helps to recognize the attractiveness of the Coca-Cola Company and the development of competitive strategies. The main 5 forces are Suppliers, Buyers, New Entrants, Industrial Competitors, and Substitutes. Each force has its considerable effect on the Coca-Cola development and its competitive abilities. Let us evaluate each point separately. Competitors of the Coca-Cola Company are Pepsi and other local brands that try to take the same positions in the market share and compete in prices. A threat of entry is closely connected to new and attractive manufacturers, however, these manufacturers are still afraid of Coca-Cola’s popularity, readiness to co mpetitions, and strong popular name. And such substitutes like milk drinks, coffee, water, beer, and other fashionable drinks promote changes with price-performance. Supply power plays an important role in the Coca-Cola because they are responsible for availability of all the necessary ingredients, quality, safety, and speed of supply chain.Advertising We will write a custom critical writing sample on Resource-based view and positioning approach specifically for you for only $16.05 $11/page Learn More If this chain is broken, the company faces other problems, which influence the other force, the buyer’s own. Power of shops, supermarkets, and numerous bars is noticeable, and these organizations want to use the production of companies, whose goods and services are known around the world. This is why buyer’s power positively influences the development of the Coca-Cola Inc. The resource-based view of strategy strives for innovation, and the en terprises that chosen this very strategy try to differentiate their business models or technologies rather than products (Prahalad Hamel, 1990). The main intention is to minimize the cost of production. They prefer to outsource some of their businesses processes to other countries with less expensive labor force (Held McGrew, 2000). Both of these approaches have their own strengths and weaknesses. As it has been mentioned before, RBV helps to maximize performance, increase the volume of production and reduce wastes. Yet, it can be imitated, so the competitive advantage may be lost. In contrast, positioning contributes to better relations with the customers but the firm and the styles itself as different or unique are vulnerable to external forces like the emergence of substitute products (Porter, 1980). This is why it might be prudent to reconcile RVB and positioning. The experience of many corporations indicates that this task is not insurmountable. References Barney, J.   1991 .  Ã¢â‚¬Å"Firm Resources and Sustained Competitive Advantage†.  Journal of Management  17,  no.  1,  (March  1):  99. Barry. 2000. Organization and management: a critical text. New York: Cengage Learning EMEA. Held, D. and McGrew, A. 2000, The Globalization Transformations Reader.  Cambridge Policy Press.Advertising Looking for critical writing on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Hooley. G. Saunders J Piercy N. 2000 Marketing strategy and competitive positioning. Pearson Education. Mosakowski, E. (1998) â€Å"Managerial Prescriptions under the Resource-Based View of Strategy: The Example of Motivational Techniques†, Strategic Management Journal, 19(12), pp. 1169-1182. Prahalad, C. and G. Hamel (1990). â€Å"The core competence of the organization.†Ã‚  Harvard business review 68(3): 79-91. Porter, M. 1980. Competitive strategy: techniques for analyzing industries and competitors. New York: Free Press. Porter M, 1996. â€Å"What is Strategy†. Harvard Business Review , pp 61-78. Web. Wernerfelt B. 1984 â€Å"A Resource-based View of the Firm†. Strategic .Management Journal, Vol.5, 171-180. Footnotes The most eloquent example of such positioning is Google Inc This critical writing on Resource-based view and positioning approach was written and submitted by user Lila Cheney to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

The trial essays

The trial essays This disturbing and vastly influential novel has been interpreted on many levels of structure and symbol; but most commentators agree that the book explores the themes of guilt, anxiety, and moral impotency in the face of some ambiguous force. Joseph K. is an employee in a bank, a man without particular qualities or abilities. He could be anyone, and in some ways he is everyone. His inconsequence makes doubly strange his arrest by the officer of the court in the large city where K. lives. He tries in vain to discover how he has aroused the suspicion of the court. His honesty is conventional; his sins, with Elsa the waitress, are conventional; and he has no striking or dangerous ambitions. He can only ask questions, and receives no answers that clarify the strange world of courts and court functionaries in which he is compelled to wander. The plight of Joseph K., consumed by guilt and condemned for a crime he does not understand by a court with which he cannot communicate, is a profound and disturbing image of man in the modern world. There are no formal charges, no procedures, and little information to guide the defendant. One of the most unsettling aspects of the novel is the continual juxtaposition of alternative hypotheses, multiple explanations, different interpretations of cause and effect, and the uncertainty it breeds. The whole rational structure of the world is undermined. Is it not better to fall into the hands of a murderer than into the dreams of a lustful woman? Friedrich Nietzsche, Also Sprach Zarathustra Chapter 1: The Arrest Conversation with Frau Grubach Then Frulein Brstner Joseph K., our hero, wakes up the morning of his thirtieth birthday expecting his breakfast to be brought to him. What he gets instead are two warders, Franz and Willem, telling him he's under arrest. He protests some, demanding to see their boss, at first thinking it must be a ...

How to Copyright a Book Understanding Copyright Law as an Author

How to Copyright a Book Understanding Copyright Law as an Author How to Copyright a Book: Understanding Copyright Law as an Author Knowing how to copyright a book - the right way - is something that scares the crap out of most authors!After all, if you get it wrong, someone could steal your work and pass it off as their own. Its practically an authors worst nightmare for good reason.A lot of us get caught up in a confusing haze of copyright laws, infringement, and wondering how to stay out of hot water with the law and angry lawyers (okay, maybe it’s not that dramatic) while also protecting our book babies. Learning how to copyright a book can help alleviate all of that worry.With the explosion of self-publishing, authors must be aware of what they can and can’t do when it comes to quoting, borrowing, and publishing works from other authors. Well give you all the information and resources you need to protect yourself and your own work from being misused or stolen while keeping you from committing the same crimes against your fellow authors.Heres everything you need to know for how to copyright a book:Steps for copyrighting your booksCreate your copyright pageAdd disclaimers to your book copyrightFiction copyrightingNonfiction copyrightingMemoir copyrightingUnderstand copyrighting legal terms9 common book copyrighting questionsWe’ll also look at the most frequently asked questions authors ask when it comes to copyright concerns, for both their own works and when borrowing from other sources.It all begins with creating the copyright page in your book.NOTE: We cover everything in this blog post and much more about the writing, marketing, and publishing process in our VIP Self-Publishing Program. Learn more about it hereHow to Copyright a BookEvery author needs to copyright their book. This process shouldnt take more than 15 minutes and its very easy with our steps.Heres are the steps to copyright your book for peace of mind:Go to the Copyright.gov portalOn the left box, select Literary WorksNavigate to Register a Literary Work on the right sidebarSelect either new user or login with your accountIf youre a new user, fill out your informationNavigate to Copyright Registration on the left and select Register A New ClaimSelect Start RegistrationFill out the copyright formPay your $85 copyright fee to complete registrationSubmit your finished manuscript to the U.S. Copyright OfficeThats it!Copyrighting your book is much easier than it seemsCreate Your Copyright PageThe copyright page will appear in your book right after the title page and just before the table of contents. The copyright page needs to include some essential information in order to copyright your book.The main components of your copyright page are:The copyright notice. This has the little  © symbol or you can use the word â€Å"copyright.† So it would look like this:  ©2018 Jane DoeThe year of publication of the bookThe name of the owner of the works, which is usually the author or publishing house nameOrdering informationReservation of rightsCopyright noticeBook editionsISBN NumberYour website (You need a site where they can learn more about you, your other books, and other opportunities.)Credits to the book (cover designer, editor)DisclaimerDisclaimers When Copyrighting Your BookYou may not think you really need a disclaimer but its essential for protectingyourself and potentially others.So how does a simple sentence or two do this?If you are writing a book on health and fitness, success as an entrepreneur, providing financial advice- anything that readers could fail at- an extended disclaimer is something you should consider.If you give advice on earning a million dollars this year, and the reader ends up losing money, you could be blamed for their misfortune because of a promise you made. Consider putting an extended disclaimer in your book that comes after the copyright jargon to protect your opinions, advice,and information.In other words, tell readers that they are reading your book and applying your advice at their own risk. The thing to be aware of that most authors don’t realize is that these don’t have to be boring. On the contrary, the more personality these have, the more likely they’ll be read. A disclaimer is meant to protect you, but it can’t hurt if your audience actually reads it.Helen Sedwick did a great job collecting examples of authors who got creative with their disclaimers and made their work all the better for it. Let’s take a look at some specific examples of different types of disclaimers for different types of books.#1 Fiction Copyright DisclaimerThe typical disclaimer you’ll find in works of fiction?The characters in this book are entirely fictional. Any resemblance to actual persons living or dead is entirely coincidental.How could this be â€Å"livened† up? See how Thomas Wolf in A Man in Full, acknowledges that parts of his story are from real life:This novel’s story and characters are fictitious. Certain long-standing institutions, agencies, a nd public offices are mentioned, but the characters involved are wholly imaginary.Or Margaret Atwood in Cat’s Eye tries to dispel readers’ assumption that the book is the alter-ego of the writer:This is a work of fiction. Although its form is that of an autobiography, it is not one. Space and time have been rearranged to suit the convenience of the book, and with the exception of public figures, any resemblance to persons living or dead is coincidental. The opinions expressed are those of the characters and should not be confused with the author’s.If you’ve written about a prominent figure that people might be familiar with and don’t want confusion over whether you’re now writing history or still sticking with fiction, you can approach it similar to D. M. Thomas dealt with using Freud as a character in The White Hotel:The role played by Freud in this narrative is entirely fictional. My imagined Freud does, however, abide by the generally kno wn facts of the real Freud’s life, and I have sometimes quoted from his works and letters, passim. The letters . . . and all the passages relating to psychoanalysis . . . have no factual basis.Heres an example of what your book copyright page would look like for a fiction book.#2 Nonfiction Copyright DisclaimerThe typical disclaimer you’ll find in works of nonfiction?The advice and strategies found within may not be suitable for every situation. This work is sold with the understanding that neither the author nor the publisher are held responsible for the results accrued from the advice in this book.However, Rebecca Skloot’s The Immortal Life of Henrietta Lacks found a way to get her disclaimer to speak to the honesty of the text:This is a work of nonfiction. No names have been changed, no characters invented, no events fabricated.A nonfiction book copyright page looks like this:#3 Memoir Copyright DisclaimerThe typical disclaimer you’ll find in memoirs ?This book is memoir. It reflects the author’s present recollections of experiences over time. Some names and characteristics have been changed, some events have been compressed, and some dialogue has been recreated.But in The Boy’s Life by Tobias Wolf, he buries his disclaimer in his acknowledgments. As he thanks those who read drafts of the book, he says:I have been corrected on some points, mostly of chronology. Also my mother claims that a dog I describe as ugly was actually quite handsome. I’ve allowed some of these points to stand, because this is a book of memory, and memory has its own story to tell. But I have done my best to make it tell a truthful story.This is what a copyright page looks from our own student, Nadine Blase Psareass memoir Hope Dealers, that you can emulate if youre writing a memoir:How to Copyright a Book: Familiarize Yourself With Legal TermsI know, I know†¦we would rather write books, rake in the cash, and sign autographs than worry about technical legal jargon.I get it. It can seem boring but the better you understand how copyright law works, but the more you know, the more time you can spend writing without wondering, â€Å"Is this legal?† Here are some legal terms to keep you informed on your rights as a self-publisher and protect your works:Copyright infringement: is the use of works protected by copyright law without permission, infringing certain exclusive rights granted to the copyright holder, such as the right to reproduce, distribute, display or perform the protected work, or to make derivative works. The copyright holder is typically the work’s creator, or a publisher or other business to whom copyright has been assigned. Copyright holders routinely invoke legal and technological measures to prevent and penalize copyright infringement.Intellectual property (or â€Å"IP†): is a category of property that includes intangible creations of the human intellect, and primarily enco mpasses copyrights, patents, and trademarks. It also includes other types of rights, such as trade secrets, publicity rights, moral rights, and rights against unfair competition. Artistic works like music and literature, as well as some discoveries, inventions, words, phrases, symbols, and designs can all be protected as intellectual property.Public Domain Work: refers to works whose exclusive intellectual property rights have expired, have been forfeited, have been expressly waived, or are inapplicable. For example, the works of Shakespeare and Beethoven, and most early silent films are in the public domain either by virtue of their having been created before copyright existed, or by their copyright term having expired. Some works are not covered by copyright, and are therefore in the public domain- among them the formulae of Newtonian physics, cooking recipes, and all computer software created prior to 1974. Other works are actively dedicated by their authors to the public domain; some examples include reference implementations of cryptographic algorithms, the image-processing software ImageJ, created by the National Institutes of Health, and the CIA’s World Factbook. The term public domain is not normally applied to situations where the creator of a work retains residual rights, in which case use of the work is referred to as â€Å"under license† or â€Å"with permission†.Plagiarism: is the â€Å"wrongful appropriation† and â€Å"stealing and publication† of another author’s â€Å"language, thoughts, ideas, or expressions† and the representation of them as one’s own original work.First Amendment (Amendment I): to the United States Constitution prevents Congress from making any law respecting an establishment of religion, prohibiting the free exercise of religion, or abridging the freedom of speech, the freedom of the press, the right to peaceably assemble, or to petition for a governmental redress of g rievances. It was adopted on December 15, 1791, as one of the ten amendments that constitute the Bill of Rights.Fair use: in its most general sense, a fair use is any copying of copyrighted material done for a limited and â€Å"transformative† purpose, such as to comment upon, criticize, or parody a copyrighted work. Such uses can be done without permission from the copyright owner. In other words, fair use is a defense against a claim of copyright infringement. If your use qualifies as a fair use, then it would not be considered an infringement.Libelous writing: can be personal libel or trade libel, which is also known as â€Å"product disparagement.† Product disparagement can include a product, service or entire company. Libelous statements, whether against persons or products, are published statements that are false and damaging. Slander is the same as libel in most states, but in spoken rather than written form. The terms â€Å"libel† and â€Å"slander† are often subsumed under the broader term â€Å"defamation.† It is a tort (a wrongful act) to harm another’s reputation by defaming them.Before you publish your next book, take a few minutes to read over this â€Å"brief† report from the United States Copyright Office.You can also check out this handy guideline for authors from Wiley on what needs permission vs. what you can use without asking.When in doubt, consult with legal counsel or take the time to research the material you are either protecting or planning to borrow from another source. The time invested could save you an embarrassing or costly situation down the road. Knowing what you can and shouldn’t do is a critical part of the publishing business. When you write and publish your own works, you are now in business for yourself, and business owners protect their property by learning how to copyright a bookthe right way. Dont make things harder for yourself!Like this post? Sign up below for a FREE video course and learn how to go from blank page to bestseller in 90 days!How to Copyright a Book: The 9 Most Common QuestionsNowadays, with the massive expansion of self-publishing, it is more important than ever for authors, artists, and creatives putting their work out there to ensure that it is fully protected. When we borrow work from other authors, living or dead, we have to consider:What can I actually use?When is permission needed?Here is the golden rule when it comes to copyright laws: Never assume that anything is free!Everything out there, including on the internet, has been created by someone. Here are common questions authors have about protecting themselves, their works, and others they may have quoted in their books:#1 Do I have to register my book before it is copyrighted?Your book is legally copyrighted as soon as it is written.But, to scale up your legal rights and protect your material to the fullest extent, register your book with the Federal Copyright Offi ce. On the chance someone does attempt to pirate your book or portions of it, registering with the US Copyright Office will give you greater leverage if it comes to action being taken.#2 How many words can I quote from another book or source?Generally speaking, there are no set rules on how much you can actually â€Å"borrow† from existing works. But, it’s best to exercise common sense here and keep it short, as a general rule under 300 words.Paul Rapp, a lawyer specializing in intellectual property rights, says that, â€Å"if the quote drives your narrative, if you are using an author’s quote in your argument, or if you are giving an opinion on an author’s quote, then it is considered fair use.†What is fair use? A legal concept that allows the reproduction of copyrighted material for certain purposes without obtaining permission and without paying a fee or royalty. Purposes permitting the application of fair use generally include review, news rep orting, teaching, or scholarly research. If you use something published by someone else with the sole purpose of monetary gain, this doesn’t constitute fair use.#3 Can I write about real people?Especially in works of nonfiction, real people are often mentioned to express an opinion or as an example to clarify the writer’s fact or opinion. Generally, you can use the names of real people as long as the material isn’t damaging to their reputation or libelous. Stick to the facts and write about what is true based on your research.#4 Can I borrow lyrics from songs?Stephen King often used song lyrics for his books including Christine and The Stand. He obtained permission for these works. King says, â€Å"Lyrics quotes in this book [Christine] are assigned to the singer most commonly associated with them. This may offend the purist who feels that a song lyric belongs more to the writer than the singer.†Basically, song lyrics fall under strict copyright even if it is just a single line used. Try to get permission if you use a song. You can contact the American Society of Composers, Authors and Publishers (ASCAP) or Broadcast Music, Inc. (BMI). Once you find the rights owner, you have to ask for permission through writing.#5 Do I need permission to borrow material from a book that is over 100-years-old?Once the copyright on a book or material has expired, or the author has been dead for seventy years, the work enters into the public domain and you can use it without permission or licensing. BUT this does vary from country to country. You can check the copyright office in the US here.#6 Are authors liable for content used in a book?Yup.Even with traditional publishing houses, the author is still responsible for the content written and used in the book.In fact, traditionally published authors usually have to sign a waiver that removes the publisher from any liability pertaining to the material the author used if the writer included that ma terial without proper permission. And you already know, as a self-published author, you’re on your own.#7 If I use an inspirational quote from another writer or famous person, do I need permission?You don’t need permission to use quotes in a book provided that you credit the person who created it and/or spoke the quote.For example: â€Å"Is all that we see or seem but a dream within a dream† –Edgar Allan Poe#8 What is the best way to protect my work from being stolen?Your work is copyrighted as soon as it is written.But you can register your work with the US copyright office. If you have a blog where you also post content, you need to have a Terms Privacy disclaimer on your page. This would preferably be at the top where it is easy to see, although many writers and bloggers include this at the bottom of every page.You should also include your Copyright on your blog that protects your content from being â€Å"copied and pasted† into another site without permission or recognition.#9 A royalty free stock photo means that I can use it for free and don’t have to get permission, right?Wrong.Most stock photos are copyrighted, even if they appear in search engines and we can easily download or copy them. If you grab a photo off the net and think you can slap it on a book cover or use it for free in your book, think again. It’s recommended you purchase photos through sites such as Shutterstock or Depositphotos.What to do Next?So now youve got all the information you really need when it comes to knowing how to copyright a book. But where do you go from here?#1 Join your FREE trainingTheres really no limit to the amount of knowledge you can have when it comes to getting a book written, marketed, and published.Thankfully, Chandler Bolt has a wealth of information that hes giving away FOR FREE!

Views of Cultural Ecologists on Religion and Magic Research Paper

Views of Cultural Ecologists on Religion and Magic - Research Paper Example The history of religions tends to adopt an evolutionary view where it appears that the horizon of religion developed from the earth to heavens. The evolutionary approach mainly supported by cultural ecologists tends to support the connection between religion and ecology. Cultural ecologists focus on discovering the similarities and differences of different cultures with the interest of understanding why people live the way they do and why certain things are unique to some cultures. Ecologists present different views on religion with a particular consistent disagreement with the thinking of outsiders that the more isolated tribe style cultures believe in magic. This paper shows how cultural ecologists view religion and magic, how they relate, as well as why some cultures might believe in one, or both. According to Debnath (2003), the oldest layer of religion, under headings, such as natural religion, hunting magic and agrarian religion, is intimately linked to the relationship between humans and nature. One of the renowned cultural ecologists, Marvin Harris takes pleasure in finding concrete ecological pragmatism everywhere in the history of religion, from Aztec human sacrifice to the Hindu veneration of the cows. The ritual engagement with nature, whether in hunting magic or agricultural fertility rites, often contains an element of magic and thus the attempt to gain power nature. Cultural ecologists view magic as an attempt to gain power over nature, a concept that greatly differs from the religious views where nature appears to influence the way things are and they are not. From an ecological perspective, magic remains an old dream of humankind which has been partially fulfilled in the modern error (Olson, 2010). Religion and magic are viewed as cognitively instrumental, where they provide an explanation of the world in terms of superhuman agency to believers and by extension a religious or magical technique by which they can exert significant control over th eir surroundings. A distinctive difference between religion and magic revolves around the concept of reason and faith in which the reason belongs to the latter while faith and rituals belong to religion (Debnath, 2003). Reasons Why Some Cultures Accept either Religion or Magic or Both Cultural ecologists assert that good or evil fortune follows from one’s choices of habitation. For example, Feng-shui is recognized to have a strong magical or religious component, in which it was believed that cutting down the Feng-shui grove often translates into a disaster to town, and the more old the trees were found the more good luck it conferred to the town residents (Sutton & Anderson, 2009). The magical component associated with the tree is widely accepted in south China, serving to persuade millions of peasants to sacrifice personal gains for the long-term community benefit. This example explains the connection between magic and environment and its role in the conservation of the ecos ystems. The Chinese community widely accepts the concept of magic than any other part of the world owing to its close association to their environment and the perceived benefits in believing in certain magic components in the ecosystem. In many case, religion is widely accepted due to its detachment from the individual figure compared to magic which focuses on the capabilities of the person performing the magic. In addition, the concept of realism and the basis fiction that surround magic further

Important cultural meaning of bad men Essay Example | Topics and Well Written Essays - 250 words

Important cultural meaning of bad men - Essay Example ld the cultural values and have given prime importance to music in the form of folk tales, jokes, songs and so forth in their daily routines and used for work, play, communicating, even when they are in happy or in sad mood.2 They created the animal characters in the form of tricksters.3 This has been the source of inspiration to the masses. The African Americans considered the trickster, such as Railroad Bill, the heroic figure who had the ability to influence their lives and have strived hard to flout the whites and bring in the reformation. The longest lived bad men were Stagolee who conflicted with Billy Delyon which symbolizes the fight of black man’s struggle for equality with whites.5 Despite of the injustices, the traditional practices were strictly followed by the superhuman figures, such as John Henry, banjo player, who had a beautiful baritone voice, and was the strongest, fastest, most powerful man working on the rails as a â€Å"steel driver†. 6Shine who was a Stoker in the ship had the ability to save the lives of hundreds from the sunken Titanic and to oppose the powerful opponents. 7 There were super heroes who emerged victorious in the racial advancement. Jack Jackson worked hard to make the existence in the boxing world and became the first black heavy weight champion. 8 On the other hand, Joe Louis became a popular figure in boxing and was able to surpass the color discrimination. This way the integration of race was reformed by the sporting world. 9 It was rightly said by Lawrence Levine, â€Å"In the twentieth century the pantheon of heroes became more varied and versatile, reflecting the greater diversity and heterogeneity that were the fruits of freedom, mobility and urbanization.† 10 Levine, Lawrence W. â€Å"Black Culture & Black Consciousness†, Books.google.co.in. Web.

Human Resource Development Essay Example for Free

Human Resource Development Essay In both definitions we see that learning was in some form mentioned as being part of human resource development, and from further understanding of HRD we see that learning is important in all aspects of HRD efforts. According to the text Human Resource Management by Jon M. Werner and Randy L. DeSimone they defined learning a relatively permanent change in behavior, cognition, or affect that occurs as a result of one’s interaction with the environment. There are three basic principles of learning contiguity, the law of effect and practice. Practice is stated to be repeating the event with the hope that it will increase the strength of what is being taught. For example in any sporting area practice is needed to strengthen the players and so to in the business environment. In understanding how practice works in order to maximize learning we look at the primary area of the training design under the categories of conditions of practice and retention of what is learned. There are at least six issues that relate to practice and learning they are; active practice, massed versus spaced practice sessions, whole versus part learning, overlearning ,knowledge of result and task sequences. From the six issues the three that I would considers using are; Active practice proposes that the individual who is being taught should be given the opportunity to repeatedly perform the task or use the knowledge being learned. For example surgeons, rescue squad, pilots, just to name a few should be given avenues to practice hat they learned. Same goes for training the mechanics to install the automobile air-conditioners using the new installation procedures, if the mechanics are allowed to practice the theory that was taught it would leave room for better understanding of what is required of them and result in better outcomes on the jobs confirming , that the new procedures was learnt. Massed versus spaced practice involve whether the training should be conducted in one session or divided into segments separated by a period of time. Studies have shown that spaced practice sessions lead to better performance and longer retention but are more effect for difficult and complex tasks, however the task at hand isn’t difficult and can be taught in one session. Overlearning is practice beyond the point at which the material or task is mastered. This is another condition in which the trainers can implement when training the mechanics to install the air conditioners using the new procedures, giving the mechanics enough opportunities to keep practicing the task will soon become simple The goal goes beyond the trainee learning the task or material but also retaining it. There are three additional issues that influence retention; these are the meaningfulness of the material, the degree of original learning and interference. The more meaningful and factual the information is the easier it is learned and remembered and since the new procedure is important for the installation of the air conditioners the mechanics would seek more interest and retain the information effectively , as they would see it fit to keep their jobs and acquire more customers. Secondly for the mechanics to continually retain the information being learned there should be little or no interference or it should be taken into consideration when training. This meaning that sometimes the knowledge of the old procedure might affect the way the mechanics learn the new procedure also if new steps are added while installing the air conditioner in a different vehicle it can cause confusion in the learning process. The case of the new Employee Assistant Programme Act, since it is an act where information may be presented in a document and the managers can always refer to it when needed, I would suggest using the conditions of active practice. This being the Employees Assistance Programme Act would be something that they would have to implement everyday so it would certainly give the managers the opportunity to perform the task and use the knowledge being used. Also because there is no real step by step process of implementing the act then the conditions of a massed practice session can be put in place, for example a meeting can be held where all managers are taught and given an explanation of the act and why it is necessary, as well as the document of the act where they can refer to when needed. By giving an explanation and ensure the managers what is the purpose and the reason for the Employee Assistant Programme Act , it leaves room for better retention since they are aware of the meaningfulness of they are being taught. Also distinguishing the difference from similar acts can reduce the interference of confusion and misunderstands. In conclusion if the these conditions and retentions are used in the training design both the employees and the managers can experience maximum learning and show that in order to learn practice is required. Read more: http://www. businessdictionary. com/definition/human-resource-development-HRD. html#ixzz2MgJJc071

Physics of Downhill Skiing :: physics sport sports ski skiing

Skiing is a sport enjoyed by millions of people around the world. The adrenaline rush that skiers get from flying down the slopes is unmatched, but all too often the cause for this rush is overlooked. Physics plays a crucial role in skiing and without it, there would definitely be no skiing. The concept of skiing is simple. You attach a ski to each foot, go to the top of a hill or incline, and slide down, turning side to side. From this basic concept of sliding down an inclined plane, a worldwide sport has evolved. In this paper, I hope you gain a useful knowledge of the vitally important role that physics plays in the sport of downhill skiing. m = mass of skier g = gravitational force a = acceleration mu = kinetic friction coefficient  · Inertial Forces = (m)(a)  · Frictional Force = (mu)(m)(g)(cos theta)  · Graviational Force = (m)(g)(sin theta) Gravity is the force that holds the skier to the ground and is also what pulls the skier down the hill. While gravity is acting straight down on the skier, a normal force is exerted on the skier that opposes gravity. As the skier skis down the hill, he or she will encounter an acceleration. This acceleration is due to gravity caused by a change in the skiers velocity. The mass of a skier is different for every person and is easily calculated by multiplying a skiers weight in kilograms by the gravitational force exerted by the earth. These forces and more are explained throughout the rest of this paper. Gravity is a force that everybody is familiar with and is one of the simplest to understand. We all know that if you were to throw a ball in the air it would fall right back down. This force called gravity exerts a constant acceleration of 9.81 m/sec2 towards the center of the earth. Gravity is what pulls you down the hill. While gravity is being exerted downward, a normal force is being exerted on the skier opposing gravity. This normal force acts perpendicular to the earth's surface, and in this case the mountain on which the skier is skiing. Lets say for instance the skier was on a flat surface, both gravity and the normal force would be acting on the skier but in opposite directions, thereby canceling each other out and resulting in no movement. However when a skier is on the mountain, the combination of gravity and the perpendicular normal force result in the skier being pulled down the mountain at the same angle as the mountain’s slope.

Common risks, threats, and vulnerabilities Essay

1. What are some common hazards. menaces. and exposures normally found in the LAN-to-WAN Domain that must be mitigated through a superimposed security scheme? A superimposed security scheme will embrace Rouge protocols such as Bit excavation and P2P. Unauthorized web scanning and examining. and unauthorised entree to the web. 2. What is an Access Control List ( ACL ) and how is it utile in a superimposed security scheme? An ACL is a Control list which will let or deny traffic or devices based on specifications defined in the ACL. This ACL by and large is applied and configured on Firewalls. It is utile in a superimposed security attack because from an External point of view it become the first line of defence when hosts attempt to link to the web. 3. What is a Bastion Host? Provide an illustration of when a Bastion Host should be used and how. A â€Å"Bastion Host† is a host that is minimally configured package firewall incorporating merely necessary software/services. These are besides referred to as bare metal or â€Å"lite† and is managed to be overly secure through a minimalist attack. All traffic coming is directed to the Bastion or â€Å"screened host† . Outbound traffic is non sent through it. The most common menace to the Bastion Host is to the operating system that is non hardened with extra security applications. 4. Supply at least two illustrations of how the enclave demand to put a firewall at the margin can be accomplished. a. Puting a firewall between two routers and another firewall before a DMZ would be the best demand pick to utilize 5. What is the difference between a traditional IP Stateful Firewall and a Deep Packet Inspection Firewall? a. IP Stateful firewall review takes topographic point in bed 4. when traffic efforts to track the firewall a requested a beginning port and a finish port brace become portion of the session leting the beginning to have information. Stateful review firewalls solve the exposure of allowing all the high numbered ports by making a tabular array incorporating the outbound connexions and their associated high numbered port ( s ) . b. Firewalls utilizing deep package review provides sweetenings to Stateful firewalls’ Stateful firewall is still susceptible to assail even if the firewall is deployed and working as it should be. By adding application-o riented logic into the hardware. basically uniting IDS into the firewall traffic. Deep Packet Inspection uses an Attack Object Database to hive away protocol anomalousnesss and onslaught traffic by grouping them by protocol and security degree. 6. How would you supervise for unauthorised direction entree efforts to sensitive systems? Acl’s and audit logs can be leveraged to corroborate which station is trying to do the unauthorised connexion. 7. Describe Group ID ( Vulid ) : V-3057 in the Network IDS/IPS Implementation Guide provided by DISA? A direction waiter is a centralised device that receives information from the detectors or agents 8. What is the significance of VLAN 1 traffic within a Cisco Catalyst LAN Switch? Describe the exposures associated if it traverses across unneeded bole. VLAN1 traffic will incorporate the STP or crossing tree traffic. CDP traffic. and Dynamic trunking traffic to call a few. If unneeded traffic traverses the bole it could do the switch instability doing it to travel down or go inoperable. 9. At what logging degree should the syslog service be configured on a Cisco Router. Switch. or Firewall device? Syslogs traps should be configured at degrees 0-6. Loging Level 2 10. Describe how you would implement a superimposed. security scheme within the LAN-to-WAN Domain to back up authorised remote user entree while denying entree to unauthorised users at the Internet ingress/egress point. To implement a superimposed security scheme for distant user entree. we would get down with an application based login. such as a VPN -SSL hallmark so pair it with LDAP on a radius or Tacacs+ service. LDAP is bound to Active directory which will leverage Role based entree controls to look into group permissions. 11. As defined in the Network Infrastructure Technology Overview. Version 8. Let go of 3. describe the 3 beds that can be found in the DISA Enclave Perimeter layered security solution for Internet ingress/egress connexions ( i. e. . DMZ or Component Flow ) . 3 types of beds found in the Enclave Perimeter Component Flow include the Network layer security. Application layer security and security of the existent applications themselves. 12. Which device in the Enclave Protection Mechanism Component Flow helps extenuate hazard from users go againsting acceptable usage and unwanted web sites and URL links? The Web Content Filter 13. True or False. The Enclave Protection Mechanism includes both an internal IDS and external IDS when linking a closed web substructure to the public Internet. True. it is required to hold external IDS every bit good as internal IDS. Requirements include holding a firewall and IDS in between thecyberspace confronting router and the internal. â€Å"premise† . and router. 14. True or False. Procuring the enclave merely requires perimeter security and firewalls. False. procuring the enclave includes a superimposed firewall attack both on the interior and outside of the web. Sensitive informations can be secured from other sections of the internal web ( internal ) every bit good as Internet links ( external ) . 1 5. What is the primary aim of this STIG as is relates to web substructures for DoD webs? STIG. or Security Technical Implementation Guide. is an intended usher to diminish exposures and potency of losing sensitive informations. The usher focuses on web security. giving security considerations for the enforced web. The STIG besides covers the degree of hazards and the associated acceptable degrees to said hazards.

Shouldice Hospital Limited. Case Study Analysis

EXHIBIT 1 Acceltion,s Service Guarantee Quaury oF Srnvlcn GueneNTEE TheAccelIionQualitvofServiceGuaranteedefines,AcceI1ion,sassurance*, Ifj:r:fl†. ‘,f†,iljtm3;:ru:mlFj *-Hiri,†Ã¢â‚¬ Ã¢â‚¬  dil;;affi,. irn † 1. Perfonnance Guarantee a†ri,,iuo. , or'te-. *r,sea ne. â€Å"i,, is the same as Accellion guarantees that the performance of the. Net-work uproading and downloading content, Accellion service' will be no t*t p†. â€Å"*t of that w1n hich';;. hr;†*d by a benchmik origin as a resurt of usine the site being accessejfrom r. ‘ ‘r†Ã¢â‚¬ Ã¢â‚¬Ëœibii , ffi,ltji'fi ::,Ti:T:t ‘u p†Ã¢â‚¬Ëœf†Ã¢â‚¬ËœÃ¢â‚¬ Ã¢â‚¬ ilffi, p†,ro. *u,'†Ã¢â‚¬  *iTly*il? ::T::#? Jr:[:il:,:xHi. il:ilabilitv, 3.Customer Service -â€Å",****,L,;;tr o;;;,%li o, o†. ;r,o. ,. excludingForce Maieureand schedured Maintenance for customers Guarantee should Accellion fail to meet the service levels set out in section s 1 and 2 with one (L) month's service fee ror Accenion will credit ttre monttirir†Ã¢â‚¬ tua-*n†r,,n† r†,i†[Gl3bove account .;;†d;;;;iili,i†t*. mer the customer,s ritten notice to Accellion of such failure gives w withi'ii;;6) aays rrom ttre J* ,†Ã¢â‚¬ r1 rrrr†re occurred. with this requirement,wil r†rr†it. rt†t†;il;;/r The Customer's rrii†* t†. â€Å"*fry right to receive such credit. Accellion will notify the c†ttom†Ã¢â‚¬Ëœ. ,o L:::I†frffixirabre or anv other iI* ir'i1 ;s r,or. , liauyrf;;;y*. J of scheduled Maintenance. I reas†Ã¢â‚¬ ;;;ni†;;ii p;fi;', ffir;tn† c,,i. -,†Ã¢â‚¬ . 1;J;;i;;ii,†Ã¢â‚¬ Ã¢â‚¬ ,saryf the service acrion to *†fffflflffi[rffi;';::lJ;:,Ji;:;†*,†. :il$J;t3i:J:fl*f;::il::#*il::::†* 4. Security and privacy policy ,o any inquiry in re,a,ion,o Accellion has comolete respect for the Customer's privac y and that of any custome,r data stored in Accellion service does not require Acce,ion servers. The Customers i† prtJa† i†y;a:lr'r†i;;te servers' All information provided details for the data being stored on the to a†. â€Å"uio†iy' tLr† c†. r. i',†r';;;r†i'i;, he Customer,, ;il:ilT I†v r,u,,† u†t†,, ,or† b†r,†rit. A,ccerion w,I not hat the Disclosure of Customer's itrtt'†Ã¢â‚¬Ëœti. † 5. iui]'i. A. â€Å"†[ion's ;t;il:;,,, &:i:T†Ã¢â‚¬ ,t:ffi:1nir. ;r',1;li:ffi;d##Hi; ilJ'A'ff1†³Ã¢â‚¬ËœX;1T'. |,H:†fiH^dr:1[:o'aut, to possession shalr i-tu†t *'† . ifntI . ,*p. ffity onlybe made where such disclosure is *a to the terms or use or â€Å",,]o,† Accellion will ensure-that th† ct'stom†Ã¢â‚¬ s informatiorr and data [areJ ke{1cur9 or imProPer use' which includes t'trqg;ii*r;uur† rt†p, io rr. ri,fil,tr1r,. mer,s adenrity d protected from unauthorized access i before granring access. EXHllBlr Dear Team, 2 orAcclrionEmail to All Accellion staff Announcing the Launch of the oos Guarantee [T X':i'ji:#:ffi11:;J:T? ,i? :]†#t'^Y^:l:1*8 vua,ry ot ervlce guarantee read it over very carefully. vo† iulLri†Ji;;;;;1/†;†*u16 Quarirvof service suarantee (Qos). prease Please ancr puts t ‘† ownership o in this company to deliver. C†r,o. â€Å"†. , ompanf c ustomers aon,r wen+ . â€Å"J9,flT? ‘L†l31d irt nuts *he -o*r,†rrnipi†n ever d o,. ,;t;;t-;1q6btcDDrve' ;†;;;;† ,;;h#; theirnetwo'rkrip;*;;irr†rilrhcfi–,*–. –. ,f1. ‘-t-â€Å",LevelAgreement(sLA);ttruy;†rt**i *::::;ilffl:r. H,ffi :Slfl a*Xi A;::#J:ffi â€Å"‘,,*:mf :'†**:*;$ii+,r,fr;y:'^,'†j,:nTffi 18,. #,†l*iF:iqd-. i†Ã¢â‚¬ ;'ffi â€Å"H? ::1H:J:†H:'†;T†;1f 3†³tr:; As a member of the Accellion –Lt, vl\_. 1. team, you are key to our client,s satisfaction. Thanks in advance for your suPport in making our clients and ourselves successful. |.. 4? j:|ir!. -. ‘!. ii. ‘,l:*||-:i;:1:†|:|i||::l.. ;:::1,;:::;:;j::i. ];::|:i:]i::::::jl:]]j:::::]:. :::]] L. what is the marketing impact of a well-designed guarantee? 2. Eaaluate Exhibit the_ seraice design of Acceilion,s guarantee shown in r-. How ffictiae wilr it ui rn communicating seraice exceuence to potentiar and current customers? would you recommend any changes to its design or imple_ mentation? 3†² will he guarantee be successfut in creating a curture for seraice exceilence within Aiceilion? whit erse may be needed for achieoing such a culture? . Do you 4' think customers mEht take adaantage of this guarantee and â€Å"stage† seraice f;ilures to inaokeTlrr'grorantee? If yes, how could Acceuion minimize potentiar iheating on its guarantee? The Accellion Service Guaran tee Sg1r Case 16 Shouldic e Ho spit al Limite d (Abri dge d) JeuEs Hpsrprr AND Rocnn HellowELL A Canadian hospital specializing in hernia operations is considering whether and how to expand the reach of its seraices, including expansion into other specialty areas.Various proposals haae been adaanced to increase the capacity of the hospital without demotiaating the staff or losing control oaer seraice quality, which, in addition to achieoing excellent medical outcomes, has created a aery deaoted base of patient â€Å"alumni. † Options include adding Saturday surgical operations, building an extension, and constructing a neTD hospital in another location, perhaps in the United States. TWo shadowy figures, enrobed and in slippers, walked slowly down the semi-darkened hall of the Shouldice Hospital. They didn't notice Alan O'Dell, the hospital's managing director, and his guest.Once they were out of earshot, O'Dell remarked good nature dLy, â€Å"By the way they act, you'd think our patients own this place. And while they're here, in a way they do. † Following a visit to the five operating rooms, O'Dell and his visitor once again encountered the same pair of patients still engrossed in discussi. g their hernia operations, which had been performed the previous morning. HrsroRY An attractive brochure that was recently printed, although neither dated nor distributed to prospective patients, described Dr. Earle Shouldice, the founder of the hospital: Dr. Shouldice's interest in early ambulation stemmed, ffi:.? :T,]1;5,T? j:T]:J†H-â€Å",H,::,T#|'^# the girl's subsequent refusal to stay quietly in bed. In spite of her activity, no harm was done, and the experience recalled to the doctor the postoperative actions of animals upon which he had performed sur gery. They had all moved about freely with no ill effects. By 1,940, Shouldice had given extensive thought to several factors that contributed to early ambulation following surgery. Among them were the use of a local anesthetic, the nature of the surgical procedure itself, the design of a facility to encourage movement without unnecessarily causing discomfort, and the postoperative egimen. With these things in mind, he began to develop a surgical technique for repairing herniasl that was superior to others; word of his early success generated demand. Dr. Shouldice's medical license permitted him to operate anywhere, even on a kitchen table. However, as more and more patients requested operations, Dr. Shouldice created new facilities by buying a rambling 130acre estate with a 17,}}0-square foot main house in the Toronto suburb of Thornhill. After some years of planning, a large wing was added to provide a total capacity of 89 beds. Dr. Shouldice died in 1965. At that time, ShouldiceHospital Limited was formed to operate both the hospital and clinical facilities under the surgical direction of Dr. Nicholas Obney. In 1999, Dr. Casim Degani, an internationally-rec o g nrzed autho rity, b ecame surge on-inchief. By 2004,7,600 operations were performed per year. THr SHouLDtcE METHoD Only external (vs. internal) abdominal hernias were repaired at Shouldice Hospital. Thus most first-time repairs, â€Å"primaries,† were straightforward operations requiring about 45 minutes. The remaini. g procedures involved patients suffering recurrences of hernias previously repaired elsewhere. Many of the recurrences and very difficult hernia repairs required 90 minutes or more. In the Shouldice method, the muscles of the abdominal wall were affanged in three distinct layers, and the opening was repaired-each layer in turn-by overlapping its margins as the edges of a coat might be overlapped when buttoned. The end result reinforced the muscular wall of the abdomen with six rows of sutures (stitches) under the skin cover, which was then closed with clamps that were later removed. (Other methods might not separate muscle layers, often involved feH,er :ilil';,†#:1â⠂¬ ³3i*:ffi':T,'†:nvorvedtheinsertionotCoPyright O 2004 President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800515-7685, write Harvard Business School Publishing, Boston, MA021,63, or go to http://www. hbsp. harvard. edu. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadshee! or transmitted in any form or by any means–electronic, mechanical, photocopying, recording, or otherwise-without the permission of Harvard Business School. Professor James Heskett prepared the original version of this case, â€Å"Shouldice Hospital Limited,† HBS No. 583-068.This version was prepared jointly by Professor James Heskett and Roger Hallowell (MBA 1989, DBAI997). HBS cases are developed solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary data, or illusfrations of effective or ineffective management. 592 A typical first-tim e repair could be completed with the use of preoperative sedation (sleeping pill) and analgesic (pain killer) plus a local anesthetic, an injection of Novocain in the region of the incision. This allowed immediate post-operative patient ambulation and facilitated rapid recovery. THe PaTIENTS' ExpERIENcEMost potential Shouldice patients learned about the hos- pital from previous shouldice patients. Although thousands of doctors had referred patients, doctors were less likely to recommend shouldice because of the generally regarded simplicity of the surgery, often considered a â€Å"bread and butter† operation. Typically, many patients had their problem diagnosed by upersonal physician and then contacted Shouldice directly. Many *tru made this diagnosis themselves. The process experienced by shouldice patients depended on whether or not they lived close enough to the hospital to visit the facility to obtain a diagnosis.Approximately 10% of shouldice patients came from outside t he province of ontario, most of these from the United States. Anoth er 60†³/o of patients lived beyond the Toronto area. These out-of-own patients often were diagnosed by mail using the Medical Information Questionnaire shown in Exhibit L. Based on information in the questionnaire, a shouldice surgeon would determine the type of hernia the respondent had and whether there were signs that some risk might be associated with surgery (for example, an overweight or heart condition, or a patient who had suffered a heart attack or a stroke n the past six months to a year, or whether a general or local anesthetic was required). At this point, a patient was given a operating date and sent a brochure describing the hospital and the shouldice method. If necess ary, a sheet outlining a weight-loss program prior to surgery was also sent. A small proportion was refused treatment, either because they were overweight, represented an undue medical risk, or because it was determined that they di d not have a hernia. Arriving at the clinic between 1:00 p. M. and 3:00 p. M. the duy before the operation, a patient joined other atients in the waiting room. He or she was soon examined in one of six examination rooms staffed by surgeons who had completed their operating schedules for the day. This examination required no more than 20 minutes, unless the patient needed reassurance. (patients typic ally exhibited a moderate level of anxiety until their operation was completed. ) At this point it occasionally was discovered that a patient had not corrected his or her weight problem; others might be found not to have a hernia at all. In either case, the patient was sent home. After checking administrative details, about an hour fter arrivin 8 at the hospital, a patient was directed to the room number shown on his or her wrist band. Throughout the process, patients were asked to keep their luggage (usually light) with them. All patient rooms at the hospital were semiprivate, containi^ g two beds. patients with similar jobs, backgrounds, or interests were assigned to the same room to the extent possible. upon reaching their rooms, patients busied themselves unpack ing, getting acquainted with roommates, shaving themselves in the area of the opera- tion, and changing into pajamas. At 4:30 P. M. , a nurse's orientation provided the roup of incoming patients with information about what to expect, including the need for exercise after the opera- tion and the daily routine. Accordi. g to Alan OiDell, â€Å"Half are so nervous they don't remember much. ,, Dinner was then served, followed by further recreation, and tea and cookies at 9:00 p. M. Nurses emphasized the importance of attendance at that time because it provided an opportunity for preoperative patients to talk with those whose operations had been completed earlier that same duy. Patients to be operated on early were awakened at 5:30 A. M. tcl be given preop sedation. An attempt was ade to schedule operations for roommates at approximately the same time. patients were taken to the preoperating room where the circulating nurse administered Demerol, an analgesic, 45 minutes before surgery. A few minutes prior to the first operation at 7:20 A. M. , the surgeon assigned to each patient administered Novocain, a local anesthetic, in the operati. g room. This was in contrast to the typical hospital procedure in which patients were sedated in their rooms prior to being taken to the operating rooms. upon the completion of their operation, during which a few patients were â€Å"cha tty', and fuily aware of hat was going on, patients were invited to get off the operating table and walk to the post-operating room with the help of their surgeons. According to the director of nursing: Ninety-nine percent accept the surgeon,s invitation. while we use wheelchairs to return them to their rooms/ the walk from the operating table is for psychological as well as physiologicai [blood pressure, respiratory] reasons. patients prove to themselves that they can do it, and they start their all-important exercise immediately. Throughout the day after their operation, patients were encouraged to exercise by nurses and housekeepers alike. By 9:00 P. M. n the duy of their operations, all patients were ready and able to walk down to the dining room for tea and cookies, even if it meant climbing stairs, to help indoctrinate the new â€Å"crass† admitted that duy. on the fourth morning, patients were ready for dis- charge. During their stay, patients were encouraged to take advantage of the opportunity to explore the premises and make new friends. Some members of the staff felt that the patients and their attitudes were the most important shouldice Hospital Limited (Abridged) 593 (HIBIT ;†EF 1 Medical lnformation O,uestionnai re 5 ‘n,ti,rBER (or Rural Route or P. O. Box) Province/StateTown/City SHOULDICE HOSPITAL 7750 Bayview Avenue Box 379, Thornhill, Ontario L3T 4A3 Canada Ph one (418) 889-1 125 Telephone # (Thornhill – One Mile North Metro Toronto) tq-Frhrr. 1^i il3$-1- rr=CBlv'lATlON: Please give name of lnsurance Company and Numbers. MEDICAL .nS,-IANCE: (Please bring hospital certificates) INFORMATION nLR3r:,r- ‘. a – r. l IJCE: (Please bring insurance certificates) OTHEH SURGICAL INSURANCE Patients who live at a distance often prefer their examination, admission and operation to be arranged all on a single visit – to save making two lengthy journeys. The whole kEl&anr:r Name of Business Are you the owner? f Retired Yes – purpose of this questionnaire is to make such arrangements possible, although, of course, it cannot replace the examination in any way. Its completion and return will not put you Former Occupation No under any obligation. Do you smoke? Please be sure to fill in both sides. tr-! n? -? : asr,ssrcn date? (Please give as much advance notice as possible) ry*esi:,-s =-(–, Sa:-‘:a;' cr Sunday. ffiEr h ,s *crJ FOR OFFICE USE ONLY Type of Hernia This information will be treated as confidential. ;I†EXIEEIEEIRIE: ffi iMEfrgles ory' cqJd n=trr [email  protected] :rE] cr*en rr d yotrr operatirn a tir lrctrr ru=ight EXHIBIT 1 (ConttnueolPLEASEBEACCURATE! :Misleadrngfuures.. *fiâ‚ ¬rl. cFeoxâ‚ ¬Ã¢â€š ¬]r3†² admissionday,couldmeanposFonementolyqJropeGlhontrlll†,yc'-,,[e,Etri Waist (muscles THIS IS YOUR CHART – PLEASE MARK IT! APPROXIMATE SIZE. † Walnut (or less) Hen's Egg or Lemon GraPefruit (or more) INFORMATION ESSENTIAL EXTRA and put that apply to your hernias Use only the sections v. lu H a / in each relaxed)†Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬ Ã¢â‚¬Ëœins' is your health now E treatment: Pressure Excess bodY fluids Chest Pain (â€Å"angina†) lrregular Heartbeat Ulcers Anticoagulants (to delaY blood-clotting or to â€Å"thin the blood†) F t ‘ Name of anY Prescnbe: pills, tab lets or caPsutres 1otake regularlY – A nY condition Please tick regular for which You are having Diabetes Asthma & Bronchitis Y ,JI GOOD ; Blood ,JI Chest (not exPancld' il il t] t] I il I il still be finished in time for a 12:30 P. M. lunch in the staff dining room. Upon finishing lunch, surgeons not scheduled to operate in the afternoon examined incoming patients. A surgeon's day ended by 4:00 P. M. In addition, a surgeon could expect to be on call one weekday night in ten and one weekend in ten. Alan O'Dell commented that the position appealed to doctors who â€Å"want to watch their children grow up. A doctor on call is rarely called to the element of the Shouldice Program.Accordi^g to Dr. Byrnes Shouldice, son of the founder, a surgeon on the staff, and a 50% owner of the hospital: Patients sometimes ask to stay an extr a day. Why? Well, think about it. They are basically well to begin with. But they arrive with a problem and a certain amount of nervousness, tension, an d anxiety about their surgery. Their first morning here they're oPerated on and experience a Sense of relief from Something that's been botheri. g them for a long time. hospital and has regular hours. † Accordi. g to Dr. They are immediately able to get around, and they've got a three -duy holiday ahead of them with a Per- Obney:When I interview ProsPective surgeons, I look for experience and a good education. I try to gain some insight into their domestic situation and personal interests and habits. I also try to find out why a surgeon wants to switch positions. And I try to determine if he's willing to perform the repair exactly as ,::it i ? ffi : †'il† JilI% IL:x *,x'*#: have the run of the 3 patients, make friends easily, and hospital. In summer, the most common after-effect from the surgery is sunburn. he's told. This is no place for prima donnas. Tue NuRsEs' ExPERtENcE Dr. Shouldice added: 34 full-time-equivalent nurses staffed Shouldice each 24 hour period.H owever, during non-oPerating hours, only six full-time-equivalent nurses were on the premises at any given time. While the Canadian acutecare hospital average ratio of nurses to patients was 1,:4, at Shouldice the ratio was 1:15. Shouldice nurses spent an unusually large proPortion of their time in counseli. g activities. As one suPervisor commented, â€Å"We don't use bedpans. † According to a manager, â€Å"shouldice has a waiting list of nurses wanting to be hired, while other hospitals in Toronto are short-staffed and perpetually junior resident in surgery performs. Hernia repair Tiaditionally recruiting. † hernia is often the first operation thatThe hospital employed 10 full-time surgeons and other major operations. This is quite wrong, ES is borne out by the resulting high recurrence rate. It is a tricky anatomical area and occasionally very complicated, especially to the novice or those doing very fer*hernia repairs each year. But at Shouldice Hospital a surgeon learns the Shouldice technique over a periol of several months. He learns when he can go fast anc when he must go slow. He develops a pace and a L?. xli;J!. T,:i'†Ã¢â‚¬ *11:1†²-x1'*:1i#;il'It;. TJ: geons. We teach each other and try to encourage a 8 each duy. a scrubbing scheduled operation at 7:30 A. M. hortly before the first If the first operation was routine, it usually was completed by 8:15 A. M. At its conclusion, the surgical team helped the patient walk from the room and summoned the next patient. After scrubbrng, the surgeon could be ready to operate again at 8:30 A. M. Surgeons were advised to take a coffee break after their second or third operation. Even So, a surgeon could complete three routine operations and a fourth involving a recurrence and Shouldice Hospital Limited (Abridged) tr– achieve absolute perfection. Excellence is the eneml' of good. part-time assistant surgeons. TWo anesthetists were also on site.The anesthetists floated among cases e xcept when general anesthesia was in use. Each operating team required a surgeon, an assistant Surgeofl, d scrub nurse, and a circulating nurse. The operatirg load varied from 30 to 36 operations per duy. As a result, each surgeon typically performed three or four oPerations A typical surgeon's duy started with a L' regarded as a relatively simple operation compared to group effort. And he learns not to take risks Tne DocroRs' ExPERIENcE 595 ‘ a Chief Surgeon Degani assigned surgeons to an oPerating room on a daily basis by noon of the preceding da1†² This allowed surgeons to examine the specific patienE hat they were to operate on. Surgeons and assistants H-ere rotated every few days. Cases were assigned to give do. tors a non-routine operation (often involving a recurrencâ‚ ¬ several times a week. More complex Procedures ^'erâ‚ ¬ assigned to more senior and experienced members of th† staff. Dr. Obney commented: If something goes wrong, we want to make sure t ha: we have an experienced surgeon in charge. Experience is most important. The typical general surgeon mai perform 25 to 50 hernia operations per yeaL Ours Perform 750 or more. The L0 full-time surgeons were paid a straight salan' typically fi,aa,000. In addition, bonuses to doctors 'ere distributed monthly. These depended on Profit, indir-icual productivity, and performance. The total bonus Pc-‘i paid to the surgeons in a recent year was aPProximate-‘r $400,000. Total surgeon compensation (including benefir was approximately 15% more than the average income for kitchen staff several times a d,ay, and the hospitar staff to o'D efi, â€Å"weuse arl fresh ingredients and prepare the food from scratch in the kitchen. ,, The director of housekeeping pointed out: a surgeon in Ontario. Training in the shouldice technique was important eat together. Accordi^g to ecause the procedure could not be varied. It was accomplished through direct supervision by one or more of the seni or surgeons. The rotation of teams and frequent consultations allowed for an ongoing opportunity to appraise performance and take corrective action. where possibre, I former shouldice patients suffering recurrences were assigned to the doctor who performed the first operation â€Å"to allow the doctor to rearn from his mistake. ,, Dr. obney commented on being a shouldice surgeon: ilH:*XX##'#Hlti:iJf mx;^:†x$::: ing notes [for confidence], e.. oriaging eachither, and walking around, getting exercis.. briourse, e,re in the rooms straightenirg ,p throughout the day. This gives the housekeepers ; chancl to josh with the patients and to encourage them to exercise. A doctor must decide after several years whether he to do this for the rest of his liie because, just a Iultt in other speciarties-for exampre, radiology_h. s loses touch with other medical disciplines. If h; stays for five years, he doesn't leave. Even among younger doctors , few elect to leave. ?,. i. |. 1.. lrt|ii;. ; |ii|:. :. ||::)|:|ii||. |i::|||||:. :|::||:::|:::|:::::::::::::::::::::::::::::::::: The shouldice Hospital contained two facilities in one uilding-the hospital and the clinic. On its first-level, the hospital contained the kitchen and dining rooms. The sec_ ond level contained a large, open tounge area,the admis_ sions offices, patient rooms, and a spacious grass-covered Florida room. The third revel had aaaitiond fatient rooms and recreational areas. patients could be seln visiting in each others'rooms, walking up and down hallways, loung_ irg in the sunroom, and making use of light recreational facilities ranging from a pool table to an exercycle. Alan o'Dell pointed out some of the features of the hospital: The rooms contain no telephone or television ets. If a patient needs to make a call or wants to watch terevi_ sion, he or she has to take a walk. The steps are designed specialry with a smalr rise to alow patients recently operated on to negotiate the stairs without undue dis comfort. E-â€Å"†Iy rqluru foot of the hospital is carpeted to reduce the hospital feeling and the possi_ bility of a fall. Carpetir,g urro gives tf,e phce a smell other than that of disinfJctant. ‘ This- facility was designed by an architect with input from Dr. Byrnes shouldice and Mrs. w. H. uiquhart (the daughter of the founder). The facility was discussed for years and many changes in the lans were made before the first concrete was poured. A number of unique policies were also instituted. For example, parents accompanying children here for an operation stay free.. you may wonder why we can do it, but we learned that *. rrre more in nursing costs than we spend for the parent's room and board. have- only three on my housekeeping staff for the entire facility. one of the reasons for ; f†* housekeep_ that we don't need to change rinens during a ::? ,tr patient's four- duy stay. Arso, the medical staff doesln,t The clinic housed five operating rooms, a labor ator y, and the patient-recovery room. In totar, the stimated cost to furnish an operating room was $30,000. This was con_ siderably less than for other hospitals requiring a bank of equipment with which to administer anesthetics for each room. At shourdice, two mobile units were used by the anesthetists when needed. In addition, the complex had one â€Å"crash cart† per floor for use rf a patient should suffer a heart attack or stroke. ilin|,4|'i|4? l|:j:i|'i|:|j|!. :||i:|. |::::::|||:::;:i. :|:::):':|::::::|::::|::::):::::::::':1: Alan O'Dell described his job: we try to meet people's needs and make this as good a place to work as possible. There is a strong concern or employees here. Nobody is fired. [This was later reinfor. â€Å"-d by Dr. shouldice, who described a situa_ tion involvirg two employees who confessed to theft in the hospital. They agreed to seek psychiatric help and were allowed to remain on the itu. l As a resurt, turnover is low. our administrative and suppor t staff are non_ union,. b†, we try to maintain a pay scale higher than the union scale for comparabl. Jou, in the area. we have a profit-sharing prin that i, ,. prrate from the docto*: year the administrative and support -LTt staff divided up $60,000. If work needs to be done, peopre pitch in to herp each other.A unique aspect oi o,,r, administration is that I insist that each secretary is trained to do another's work and in an emergency is able to switch to another function immediatlly. we don,t have an organization chart. A chart tends io make people think they're boxed in jobs . a r try to stay one night a week, having dinner and ristening to the patientJto find out how things are really goinf uro. rnd here. Patients and staff were served food prepared in the same kitchen, and staff members picked up iood from a cafeteria line placed in the very .. r,t. , of the kitchen. This pro'ided an opportunity for everyone to chat with he Operating Costs The 2004 budgets for the hosp ital and clinic were close to $8. 5 millions and $3. 5 million, respectively. 6 Shouldice Hospital Limited (Abridged) Sgz EXH lB lT FIoor Supenisor 2 Organization Chart Lab (4) Operating Laundry Room Housekeeping Office Accounting Medical Grounds (3) (2) Supervisor I Head Head Nurse urse (2) Record (2) Dietary (r7) I5 (2) (3) i al[eets three limes a year or as needed. bUeets as needed (usually twice a month). lnformallv reports to Executive Committee. Physical Surgeons Assistant Plant (12) Surgeons (7) Anesthetist (t) pared to an average charge of $5,240 for operations per_ ormed elsewhere. if. l. rlii. ,i. l. ,,:::. ::i:ll|::::l. ::. :::l:.. ::::|:. :|:::|::. :::::|:'. ::|::):|::::::::::: Hernia operations were among the most common per_ formed on mares. In 2000 an estimated r. ,000,000 such operations were performed in the united states alone. Round-trip fares for traver to Toronto from various major cities on the North American continent ranged from roughly $20A to $600. when our backlog of scheduled operations gets too large, we The hospitar arso provided annual checkups to alumni, free of charg.. Muny occurred at the time of the According to Dr. Shouldice: wonder patient reunion. The most recent eunion, featuring dinner and a floor show, was held at afirst-class hotel in down_ town Toronto and was attende d by 1,000 former patients, many from outside Canada. ho* many peopre decide instead to p†rfor* the operation. Every have their rocal doctor time we've expandea o11 capacity, th† backrog has declined briefly, onry to climb or,. u again. Right now at 2,400,]1 ir rarger than it has ever been and is grow_ irg by 100 every six months. The hospitar relied entirely on word-of-mouth adver_ tising, the importance of which was suggested by the results of a poil carried out by i. :i|,i. ]||,)|:i. ||. ;|,. ii:. ||:||:. |,. )||:|:||. :||,.. |:|||::::||:::'. ::::::::::::: when asked about major questions confronting the man_ agement of the hospital, Dr. s hourdice cited I aesire to seek ways of increasing the hospitals capacity while at the same time maintaining . oriror over the quatity of service delivered, the future role of government in the operations of the hospital, and the use of the shouldice name by potential competitors. As Dr. shouldice put it: Im a doctor first and an entrepreneur second. For students of Depaul lrxiriuit 3 shows a portion results). Although little systematic data about university as part of a project of these atients had been collected, Alan o'Dell remarked that ,,if we had to rery on wearthy patients onry, our practice would be much smaller. ,, Patients were attracted to the hos pitar, in part,by its reasonable rates. Charges for a typical operation were four days of hospital sta y at $? 20 p. iau anda $650 surgical fee for a prim ary inguinar (the most common example, we courd refuse permission to other doctors ah. – hospitar. The y may copy our technique and Tisappry it or misinform *,. i. pati ents about the use of it. rni, resurts in failure, and we are f, who want to visit hernia). An additional fee of $300 was assessed f generar anesthesia was required (in about 20% of cases). These charges com_ ExHlBlr Direction: you. 5. B concerned that the technique will be blamed. But Shourdice Hospitar Annuar Patient Reunion Data For each question, please place a check mark as it applies to 4 /7 22 Nationalitv Directions: please place a check mark in nation you represent and please write in your province, state or country where it applies. Canada America Europe J6 -]] province sate a†*r, ee 2 /o ua'rl ,o/ // 63% 5 /6 /960 7 5†² %dt 39. 54% 5/. /6% fl. 63% 4/. 56% 30. 23% /6. 26% occupation Ilave you been overnight in a hospital other than u*@' houldice befone your operation? !* j! _ No lZ What brought Shouidice Hospital to your attention? Friend 8†² ,1 Doctor Rerative . . , 6r. 1//o _0. %% EzW,/. rticre ,9 , Did you have a si',gle 26; or double /6 other 4 ,iiJ†#Zw hernia operation? 56,/4% fi. s6% 9. Is this your first Annual Reunion? yes No fi .10 . , If no, how many reunions have you iiM ,,a†fz',fl ^tt 10. Do you feel that Shouldice Hospital to, ,* * – per,son? â€Å"r†Ã¢â‚¬ 0 Most definitely Definitety 6 JZ Very iittle Not 66,05% /a%% 7 Z_. reaubrc _fl 42. 6J% 6-/0 ruo,rn,re – 5 z17J% !:;::::; :'r'; #, at all Shouldice Hospital Limited (Abridged) 599 EXHIBIT 3 (Continued) fhat impressed you the most about your stay at Shouldice? check one answer for each of the following. for operation and hospital P1ease s Not Somewhat 27. 9d1 Imporiant /4 Somewhat Imporbant 32. 56% // Somewhat Important 25. 5/l /5 Somewhat Important 34. 5E% Not 7 /6. 26% Important 32. 56% Not ImPortant 6 /S,6dl 3 6,96% Not 27,9/k Somewhat 5 /0 Important 25 Important n. fi% 23,2fl1 56. /5% † sbouldice Hospital hardly seemed like a hospital at all. † Somewhat Very 5 /3 Importani 25 Importani Important //. 63% 30. 23% 55. /4% gi ve the MAIN REASON why you reiurned for this annual In a few words, reunion. Very Important 2 4. 65% SomewhaiVery 39. 53% Friendships witb Patients Not Important / 2. 3? l Not Important 3 6'96% Not ImporLant we're doctors, and it is our obligation to help other Alan O'Dell added his own concerns: surgeons learn. On the other hand , it's quite clear that others arc tfying to emulate us. Look at this ad. [The advertisement is shown in Exhibit 4. ) This makes me believe that we should add to our capacity, either here or elsewhere. Here, we could go to Saturday operations and increase our caPacity by 2O%. Throughout the year, no oPerations are sched- How should we be marketing our services? Right now we don't advertise directly to patients.We're uled for Saturdays or Sundays, although patients whose operations are scheduled late in the week remain in the hospital over the weekend. Or, with an investment of perhaps $4 million in new sPace/ we even afraid to send out this new brochure we' ve pu: together, unless a potential patient specificallrrequests it, for fear it will generate too much demand. Our records show that just under 1% of our EXHIBIT 4 Advertisement by a Shouldice Competitor could expand our number of beds by 50%, and schedule the operating rooms more heavily. On the other hand, given Sovernment regulation, do we want to invest more in Toronto?Or should we establish another hospital with similar design, perhaps in the United States? There is also the possibility that we could diversify into other specialties offering similar opportunities such as eye surgerf, yancose veins, or diagnostic services (e. 9. , colonoscopies). For now we're also beginnirg the process of groomirg someone to succeed Dr. Degani when he retires. He's in his early 60s, but at some point we'll have to address this issue. And for good reason, he's resisted changing certain successful procedures that I think we could improve on. We had quite a time changing the schedule for the admi nistration ofDemerol to patients to increase their comfort level during the operation. Dr. Degani has oPPosed a Satutday operating program on the premise that he won'tbe here and won't be able to maintain proper control. 500 Shouldice Hospital Limited (Abridged) Canadian Hernra Ctinic Hernias (Ruptures) Required Under local anesthesia as by Canadian method. No Overnight Hospital Stay, Co nsult atio n s Witho ut Char ge 23061St. Rd. 7 BOCA R{ION, FLA. 33433 482-7755 patients are medical doctors, a significantly high percentage. How should we capttahze on that? I'm also concerned about this talk of Saturday operations.We are already getting good utrltzation of this facility. And if we expand further, it will be very difficult to maintain the same kind of working relationships and attitudes. Already there are rumors floatirg around among the staff about it. And the staff is not pleased. The matter of Saturday operations had been a topic of conversation among the doctors as well. Four o f the older doctors were opposed to it. While most of the younger doctors were indifferent or supportive , at least two who had been at the hospital for some time were particularly concerned about the possibility that the issue would drive wedge between the two groups. As one put it, â€Å"I'd hate to see the practice split over the issue. † EruDNOTES Most hernias, knows as external abdominal hernias, are protrusions of some part of the abdominal contents through a hole or slit in the muscular layers of the abdominal wall which is supposed to contain them. Well over 90% of these hernias occur in the groin area. Of thes e,by far the most common are inguinal hernias, many of which are caused by u slight weakness in the muscle layers brought about by the passage of the testicles in male babies through the groin area shortly before birth.Aging also contributes to the development of inguinal hernias. Because of the cause of the affliction, 85oh of all hernias occur in males. 2. Ba sed on tracking of patients over more than 30 years, the gross recurrence rate for all operations performed at Shouldice was 0. 8%. Recurrence rates reported in 1†³. the literature f or these types of hernia varied greatly. However, one text stated, â€Å"In the United States the gross rate of recurrence for groin hernias approaches 70†³/†. † monet ary references in the case are to Canadian dollars. $1 US equaled $1. 33 Canadian on February 23, 3. A11 2004. n Exhibit 2 was prepared by the casewriter, based on conversations with hospital personnel. 4. The chart 5. This figure included a provincially mandated return 6. on investment. The latter figure included the bonus pool for doctors. SIUDY OuEsrtoNs L. What is the market for this seraice? Hout successful is 2. Shouldice Hospital? Define the seraice model for Shouldice. How does each of its elements contribute to the hospital's success? 3. As Dr. Shouldice, what actions, if any, would you take to expand the h ospital's capacity and how utould you implement such changes? Shouldice Hospital Limited (Abridged) 601